When you select a product on the Website that will be delivered to you directly by a Partner Brand (as shown in the table below), you will be notified of this ahead of your purchase.
BRAND PARTNER
PARTNER PROGRAM PRODUCT RETURNS ADDRESS
The Ace Supply Co.
Please return items to the following address: Warehouse, Unit A3/4 Southmoor Industrial Estate, Southmoor Road, Wythenshawe, Manchester, M23 9XD
Please return items to the following address: Create Your World Ltd, Units 4-6 Deneside Business Park, Wolsingham, Bishop Auckland, Co Durham, DL13 3BF
Please return items to the following address: Downland Bedding Co. Ltd, 23 Blackstock Street, Liverpool, L3 6ER
Dreams 'n' Drapes
Please return items to the following address: JRS Online Returns, Unit 1-2 Cleggs lane Industrial Estate, Ravenscraig Road, LIttle Hulton, Manchester, M38 9PU
Extra UK
Please return items to the following address: Extra UK, Domino House, Morris Close, Park Farm Ind Est, Wellingborough, NN8 6XF
Firelog Limited
Please return items to the following address: Returns Dept at House of Fraser, Willowtree Marina, West Quay Drive, Hayes, Middlesex, UB4 9TA,
Fizz Creations
Please return items to the following address: Fizz Creations, 6 Commerce Way, Lancing, BN15 8TA
Please return items to the following address: High Street TV Corby, PO Box 7903, CORBY, NN17 9HY
Home Curtains UK Ltd
Please ensure that items are returned exactly as they are received. Please return items to the following address: Home Curtains, Stoney street, Sutton in Ashfield, Nottingham, NG17 4GH
I-Ride
Please return items to the following address: Swallow Enterprise Park, Diamond Drive, Lower Dicker, East Sussex, BN27 4EL
IGSM Ltd
Please return items to the following address: 1 Dewar Court, Astmoor, Runcorn, WA71PT
International Bullion and Metal Brokers
Returns will be eligible for refund only, no exchanges are available for this product. Unless faulty or damaged, pierced jewelry cannot be returned for hygiene reasons. Please return items to the following address: PO BOX 64378, LONDON, EC1NP 1NE
J and R Sports
Please return items to the following address: SDMP Customer Service, C/O J & R Sports Limited, Unit 4 Vesty Business Park, Vesty Road, Aintree, Merseyside, L30 1NY
JS International Ltd
Please return items to the following address: JS International Ltd, Unit B 3 Regal Way, Watford, WD24 4YJ
Kipfold Limited
Please return items to the following address: Kipfold Ltd, Cheetwood House, Cheetwood Road, Manchester, M8 8AQ
Technology products - We will not accept any returned products with personal information on the item, such as iCloud locked, personal photos or any other personal information (GDPR ) Health & Beauty – we will not accept Fragrance returns if opened or partly used unless there is a problem or fault with the product. Please return items to the following address: P1 4&5, Heywood Distribution Park, Heywood, Lancashire, OL10 2TT
Robbie Toys
Returns must be made unused and still boxed. Please return items to the following address: Robbie Toys Ltd, Unit 1 The Lane, Manston Business Park, CT12 5EZ
Rock Luggage
Please return items to the following address: 24 Wadsworth Road, Greenford, Middlesex, UB6 7JD
Rockport
Please return items to the following address: Sports Directory, Unit 5 Butterly Avenue, Questor, Dartford, Kent, DA1 1JG
Please return items to the following address: 20 Commercial Rd, London, N18 1TP
Shankar (UK) Ltd
Please return items to the following address: Shankar UK, 63 Major Street, Wolverhampton, WV2 2BL
Snowtime
Please return items to the following address: Trans-Continental Group Ltd, (behind Nutrition Group), Olympic Way, Off Clifton Road, Blackpool, Lancashire FY4 4QE
Spencer Grace
For Zinc products, the manufacturer must be contacted for repairs and replacements of faulty products. 0800 731 0006 [email protected] Please return items to the following address: Spencer Grace, C/O AM Fright, Unit 5 MIFT, Westinghouse Rd, Trafford Park, Manchester, M17 1DY
Sports Directory
Please return items to the following address: Sports Directory, Unit 5 Butterly Avenue, Questor, Dartford, Kent, DA1 1JG
Tyrone Textiles
Curtains must be new, unused and not altered and returned with original packaging. Any curtains with pencil pleat heading the tape must not be pulled otherwise they cannot be accepted for a refund. Please return items to the following address: 30-31 Riverwalk Business Park, Riverwalk Road, Enfield, EN3 7QN
Upgrade Bikes
Please use the provided returns label to make any returns, and ensure that the goods are returned in a re-saleable condition. Please return items to the following address: Upgrade Bikes, AB Star Road, Partridge Green, West Sussex, RH13 8RA
Valbonne Lingerie
Returns are only accepted if unworn and in original packaging. Please return items to the following address: 54/56 Stocks Street, Cheetham Hill, Manchester, M8 8QJ
VeloBrands
Please return items to the following address: VeloBrands Ltd, Copplestone Mills, Copplestone, Devon, EX17 5NF
Please reach out to our Customer Services team regarding faulty returns. Otherwise please return items to the following address: Weybury Hildreth, Bay 1, Building 47, Second Avenue, The Pensnett Estate, Kingswinford, West Midlands, DY6 7UZ
ZyroFisher
Please return items to the following address: ZyroFisher, Roundhouse Road, Faverdale Industrial Estate, Darlington, DL3 0UR
When you purchase a Partner Program Product, the contract of sale is still between you and the Seller, and the Seller’s terms and conditions of sale will apply to this purchase, with the following differences:
The Partner Brand will deliver Partner Program Product(s) direct to you from their warehouse.
Partner Program Products are only available for standard delivery within the United Kingdom, Next Day Delivery or Click & Collect is not available.
Partner Program Product(s) will be sent separately from other items in your order.
If you need to return a Partner Program Product, you must send this to the relevant returns address set out in the table above. Partner Program Products cannot be returned to stores.
Returns for Partner Program Products are eligible for refund only, no exchanges are available.
Gift cards cannot be used as a method of payment for Partner Program Products.
Promotions and discount codes do not apply to Partner Program Products.
In accordance with the Seller’s Privacy Policy, we will share details of your order with the Partner Brand to fulfil your order.
Please also note the following additional terms, which are specific to GAME Partner Program Products only:
You must be 12 or older.
Certain GAME products are age restricted. Any product with a PEGI (Pan-European Games Information) rating will be clearly described as such on the product page for that item. For further information on age ratings, see the Video Standards Council Website, the PEGI website, or the Ask About Games Website. By placing order an order for the purchase of an age restricted products on this website, you confirm you are of the appropriate age to receive and view the specified certification of the title(s) so ordered. Any person ordering a product for a third party hereby certifies the intended recipient of the order is of the appropriate age to receive and view the specified certification of the title(s) so ordered. The Seller reserves the right not to supply any age-restricted product where it reasonably believed that you are below the relevant minimum age.
We reserve the right in our absolute discretion to limit a specific product or products to one product per customer (which includes, but is not limited to, per postcode, per email and/or per payment method). Customers will be notified via the product display page or during check out, which product(s) these terms apply to. If we detect a breach or attempted breach of these terms, we may cancel the relevant order or orders for the limited item(s).
You cannot redeem or earn GAME Reward or GAME Elite Reward points on Partner Program Products, and purchases of Partner Program Products will not appear in your GAME Reward account or your GAME Elite membership purchase history.
